FAQs
Is my data secure?
Absolutely. Your data is secure and stored within our PHIPA/HIPAA compliant server. We do not use your data and we do not sell your data.
I downloaded RxFood, but why am I not able to get in?
At this time, you will need to be invited or prescribed onto RxFood from your clinician. Please contact us if you would like to be referred in as a patient.
What are some key tips to make my diagnostic report more accurate?
Always keep in mind that your photos are being analyzed by a computer. Thus, if you take a picture of a wrap, the accuracy of the extracted analytics will not meet its full potential as it does not know its contents. This is the same for your smoothie, and at times, your homemade soups, and others. We have tips for you that are built into RxFood, thus please refer to your onboarding video located within your invitation email.
How does my clinician see my data?
Pictures tell 1000 words. Your clinician receives extensive analytics based on each log that you input into our system in real-time. This allows them to help you achieve your goals or else send you a nudge if you look like you may be heading in an un-ideal path. They also receive a summary output on the day of your appointment, which summarizes the key metrics along with your digital food log to make your appointment more efficient and effective.
What is Medical Nutrition Therapy (MNT), and why does it matter?
As defined by the NIH, MNT is “Treatment based on nutrition. It includes checking a person’s nutrition status, and giving the right foods or nutrients to treat conditions such as those caused by diabetes, heart disease, and cancer.”
MNT is a cornerstone of chronic disease management and prevention. It can improve heart disease, diabetes, depression, obesity, and many other conditions.